Privacy Policy

Introduction

People & Culture Matters Inc. (hereinafter “PCM”) is an organization of human resources professionals offering human resources advice, employee project support and implementation and mental health resources. PCM delivers the highest quality and most personalized support to organizations.

PCM is committed to protecting the privacy rights of all persons with whom it deals. To demonstrate its commitment to your privacy, PCM has made its information and privacy practices available in this statement.

Our Sites may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to the PCM Site including notification about:

  • Any personally identifiable information of yours or third party personal identification that is collected from you through the website.
  • How your personal information is used.
  • With whom your personal information may be shared.
  • What choices are available to you regarding collection, use and distribution of your personal information. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding the privacy of your personal information, please write to PCM’s Privacy Officer at lsullivan@pcmatters.ca.

Consent

By using the PCM website at www.pcmatters.ca, you consent to the policies and practices described in this Privacy Statement.

What is Personal Information?

Personal information is information that can be explicitly used to identify or contact you as an individual. (e.g. name, email address, mailing address, phone number, credit card number). Personal information is considered information that is (1) recorded in any form; (2) is about, or pertains to a specific individual; and (3) can be linked to that individual.

Personal information is collected by PCM only when you specifically and knowingly choose to receive information or services from PCM or its associate companies. You will be informed that your personal information is being collected, the purpose for which it is being collected and that you have a right of access to the information.

We may also receive personal information from our business associates and other third parties provided that such third parties confirm to us that they have obtained your consent to the disclosure of your personal information.

Information We Collect

We collect personally identifying information, such as your name, street address, email address, and phone number, and other information that would be related to the delivery of the services we are providing.

PCM uses the information we gather on the PCM Website, whether personal, demographic, collective or technical, for the purpose of operating and improving the PCM Websites, fostering a positive user experience, and delivering the products and services available from PCM or its affiliated companies.

PCM uses the information we gather on the PCM Websites, whether personal, demographic, collective or technical, for the purpose of operating and improving the PCM Websites, fostering a positive user experience, and delivering the products and services available from PCM or its affiliated companies. PCM uses the information for:

  • Monitoring information to ensure compliance with Canadian and International policies;
  • Editorial and feedback solicitation purposes;
  • Establishing and maintaining communication, including marketing, advertising and other beneficial services; and, Compliance with federal, state, provincial or municipal laws
  • Personal information that you provide to the PCM Websites will not be made available to third parties outside of PCM without explicit permission from you. We do not disclose to third parties your personal information, combined personal and demographic information or information about your use of the PCM Websites (such as the areas you visit or the services you access).

PCM websites are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. Demographic and profile data is collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email or by telephone. You will have a choice as to whether or not we use your information in this different manner.

Your personal information is required for:

Registration

When you register for services using any of the PCM Websites, PCM will request personal information from you, including your name and email address. Some of the information requested from you during registration is optional, and is clearly identified on the site.

Information collected by PCM as part of the log-in/registration is NOT made accessible to the public, other users of the site or anyone not employed by PCM directly. This information is held in strict confidence and can be removed at your request at any time.

You have the option to elect to receive additional communications, and information including without limitation free informational newsletters from PCM relating to topics that may be of special interest to you. You always have the option, however, to tell us not to share your personal information with others or to exclude you from offers for other products or services.

My Account

Personal contact Information may be collected (e.g. First Name, Last Name, Address, Home Phone, Work Phone, Email Address, Fax number, and other information that would be related to the delivery of the services we are providing).

E-Mail Messages / Feedback

When you send us messages via e-mail, we will use your name and e-mail address only to respond to the concerns you write to us with. Your e-mail may be shared with appropriate people within the PCM organization to help us respond to your concerns and improve the services we provide.

We have an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback (such as success stories) for marketing purposes,< without attribution, or contact you for further information and release.

Online Forums

Please remember that any personal information that is disclosed in public areas of the PCM Websites becomes public information. We recommend that you exercise caution when deciding to disclose any personally identifying information, as it could be collected and used by others over whom PCM has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the PCM Website.

Information Supplied by Your Browser / Use of Cookies

We collect cookies on our websites and use Google Analytics for aggregate data. A cookie is a text file that is placed on your hard drive to collect information about your activities on a website. “Cookies” give us an idea of which parts of our site users are visiting. For example, if you personalize PCM pages, or register for services, a cookie helps you to recall your specific information (e.g. your user name, password and preferences). When you return to the PCM Website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

We use this information only as anonymous aggregate data to determine how many people visit our site, which features are used most frequently, and which browsers are primarily used. We do not use it to track or record information about individuals. This information assists us in diagnosing problems with our site and helps us deliver a better overall experience for you and other visitors.

Many consumers do not know that “cookies” are being placed on their computers when they visit websites. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can usually only be read by the web server that issued the cookie to you.

Most browsers are initially set up to accept cookies. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a “cookie” on your computer. You can also delete cookies on our websites. Accepting cookies is voluntary; however, if you decline cookies you may not be able to use some features of the PCM Websites. (4.1.8) (Include something on rights with respect to automated decision making and profiling).

How We Share Your Data

PCM may make aggregate information about our users available to third parties for the purposes of marketing, advertising and other beneficial services. The information gathered on the PCM websites may be shared within PCM, who are subject to confidentiality agreements.

YOUR PERSONAL CONTACT INFORMATION WILL NOT BE EXCHANGED OR SOLD TO ANY OTHER BUSINESS OR VENDOR.

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. Prior to disclosing Personal Information to a third party, PCM will notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure.

To enable us to more efficiently provide the services you have requested from us, PCM may share aggregated anonymous information about visitors to the PCM Websites (for example, the number of visitors to the PCM Websites) with its clients, agents and other third parties so that they may understand the kinds of visitors to the PCM Portal Site and how those visitors use the site.

We may disclose your personal information to other PCM companies, agents, contractors and individuals we employ to perform functions on our behalf. Only the information necessary to perform a specified business function will be disclosed (e.g. to provide career assistance, host our web servers, or provide customer service). These companies and individuals will have access to your personal information only as necessary to perform their functions, but they may not share that information with any other third party and are subject to strict terms of confidentiality.

In other circumstances we may be required or authorized by law to disclose the information you provide. Though we make every effort to preserve user privacy, we may need to disclose personal information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of PCM or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public. PCM is held accountable for onward transfer of your information. PCM is potentially liable for any unlawful onward transfer of data to third parties.

How and Where We Store Your Data

We only keep your personal data for as long as we need in order to provide the services you have requested and/or as long as we have your permission to keep it.

At some point in time, some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR.

Security

PCM will take reasonable steps to protect your information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction.

Areas of this website that collect your information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection.

Data Integrity and Purpose Limitation

PCM will only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, we will take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Access

Individuals have the right to access data that PCM holds about them and may request access to such information through the inquiry process by contacting lsullivan@pcmatters.ca or 416.419.9896. PCM will allow an individual access to their Personal Information to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

If you have any questions about the collection, use or disclosure of your personal information by PCM or our agents, you may contact our Privacy Officer. Except in limited circumstances, as specifically provided by applicable privacy legislation, we will tell you whether we hold personal information about you, the source of the information and allow you access to your personal information. We will provide an account of the use that has been made or is being made of the information and the third parties to which it has been disclosed upon request.

PCM will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If access is denied, PCM will provide you with the reasons for the refusal.

Change in Business Ownership

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use that data only for the same purposes for which it was originally collected by us.

PCM uses the information we gather on the PCM Websites, whether personal, demographic, collective or technical, for the purpose of operating and improving the PCM Websites, fostering a positive user experience, and delivering the products and services available from PCM or its affiliated companies.

Questions or Concerns

If you have any questions or concerns about the information contained in this privacy statement, please contact our Office at:
info@pcmatters.ca, or 416.419.9896.

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you may contact:
Office of the Privacy Commissioner at info@priv.gc.ca, or visit http://www.priv.gc.ca